FAQs – Working with Jamie Moffat Counselling

How Therapy with an Integrative Counsellor Works

Getting started is simple. You can arrange a free 15-minute consultation via email to ask questions, explore your needs, and see if I’m the right integrative counsellor for you. If you’re ready to begin, we can skip this step and discuss availability. Once we connect, we’ll book your first face-to-face counselling session in Manchester or online counselling session across the UK at a time that suits you.

What Happens in the First Therapy Session?

Your first session is about understanding what has brought you to counselling and discussing your goals and expectations. After this session, you can decide whether to continue. There is no obligation, ensuring you feel completely comfortable choosing integrative therapy with me.

How to Get Started with Counselling

Starting is easy — simply send an enquiry or email. I aim to respond within 24 hours on weekdays (weekend enquiries are answered Monday). Once we connect, we can schedule your first face-to-face or online counselling session.

Do I Need to Book a Set Number of Sessions?

No — therapy is tailored to your individual needs. Some clients prefer short-term support, while others benefit from ongoing counselling sessions. The total number depends on your goals, progress, and what feels right for you.

Can I Cancel or Reschedule Sessions?

Yes. Sessions can be cancelled with at least 48 hours’ notice. If a session is missed or cancelled within 48 hours, the session fee remains applicable.

How Will I Know If I’m Making Progress?

Progress is reviewed at every session. We track your goals, discuss what is working, and adjust your therapy plan as needed to ensure you feel supported and continue moving forward.

Are Counselling Services Confidential and Secure?

Absolutely. Confidentiality and trust are central to my work. As a member of the BACP and PNCPS, I follow strict ethical codes to ensure your information is secure, private, and respected.

Ready to Take the Next Step?

If you’re ready to start face-to-face counselling in Manchester or online therapy across the UK, you can book a session or contact me to discuss how I can support you.